Alert

In observance of the Independence Day national holiday, all Douglas County Government offices will be closed Friday, July 4. Offices will reopen on Monday, July 7, for normal business. Many County services are available 24/7 by visiting online services. License plate renewal is available online or at kiosks located throughout the County and state.

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Homeless Initiative

Homeless Engagement, Assistance and Resource Team (HEART)

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To contact a member of the HEART team, please call or text 303-660-7301 (standard message rates apply) or complete the online referral form.

If this is an emergency, please dial 911. 

Established in 2022, the Homeless Engagement, Assistance and Resource Team (HEART) is focused on helping people experiencing homelessness. There are three teams in Douglas County.

What is HEART? What do they do? Why does it matter? Watch here.

The Homeless Engagement Assistance and Resource Team (HEART) is a co-responder team that pairs Navigators with local law enforcement to respond to community calls regarding homelessness and provides support and resources to people experiencing homelessness.  This co-responder team strengthens the system of support for those experiencing homelessness.

HEART Navigators are subject matter experts, also with experience in behavioral and mental health or case management, who proactively and directly interact with those experiencing homelessness in a compassionate way. They gather information on needs, assess vulnerability, provide wrap-around case management, and make referrals to appropriate community services.

Partnered with law enforcement, this community approach helps ensure people experiencing homelessness do not end up in emergency rooms or jail, but rather are directed to community services.

To contact a member of the HEART team please call or text 303-660-7301 (standard message rates apply) or complete the online referral form.

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