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    Human Services

    Emergency/General Assistance

    The Douglas County General Assistance Program is a limited fund that is intended to help with a one-time emergency need to address issues of health, safety and/or well-being.  To be eligible for this help, applicants must show how they will meet their future expenses.

    Due to the limited funding for this program, assistance is generally not more than $250-$500 and applicants must be able to verify that they have the balance of the amount owed or have already paid it.

    If funding is available, individuals and families may be eligible for assistance with:

    • Partial rent, with demand/eviction notice
    • Utility bills, with shut-off or disconnect notice
    • Burial/cremation, if the individual was not on one of the qualified assistance programs and meets the eligibility criteria

    Assistance may not be available through this program if funding is not available.

    For additional information or questions on the general assistance program, please contact our office at 303-688-4825.

    Additional Information

    How do I apply?

    To apply you must complete an Application-for-Emergency-Assistance.  

    The application must be fully completed and signed. Applicants may need to speak with a member of our staff to review the information on the application and provide any additional information or documentation.  The application cannot be completed on a mobile device, you will need to use a desktop computer or laptop.

    After you complete the application, email it to HSGeneralAssistance@douglas.co.us along with required verification. You can also print it and complete it but will then have to scan and email it to the above email address or mail or bring it to our office at 4400 Castleton Court, Castle Rock, CO 80109 or 200 E. Highlands Ranch Pkwy, Suite 101, Highlands Ranch, CO 80136.

    Verification Needed:

    • A copy of your photo I.D.
    • Current pay stubs/income verification for the month of application (or the month prior)
    • Current Bank Statements
    • Demand/Eviction letter with current balance owed, and/or,
    • Utility Bills with current amount owed
    • Confirmation from your landlord that partial assistance for rent will be accepted
    • Additional information may be needed

    What are the income limits?

    The income limit for this program is 150% Federal Poverty Level.

    In 2025, that equates to:

    One (1) household member:

    • $1,956.25 gross monthly income

    Two (2) household members

    • $2,643.75 gross monthly income

    Three (3) household members

    • $3,331.25 gross monthly income

    Four (4) household members

    • $4,018.75 gross monthly income

    Five (5) household members

    • $4,706.25 gross monthly income

    Six (6) household members

    • $5,393.75 gross monthly income

    Seven (7) household members

    • $6,081.25 gross monthly income

    Eight (8) household members

    • $6,768.75 gross monthly income

    *For each additional household member after eight, add $687.50.