Alert
In observance of Christmas, all Douglas County offices will close at noon on Tuesday, Dec. 24, and be closed for the entire day on Wednesday, Dec. 25, 2024. Offices will reopen at 8 a.m. on Thursday, Dec. 26, for normal business. Offices will be closed on Wednesday, Jan. 1, 2025, in observance of New Year’s Day and reopen at 8 a.m. on Thursday, Jan. 2, for normal business.
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Human Services

Home Care Allowance (HCA)

The Home Care Allowance program provides financial assistance to elderly and disabled individuals for services paid directly to a home care provider of the client’s choice. Clients must meet with a case manager to determine their level of need for assistancce with activities of daily living such as bathing, dressing, and homemaker services. Home

Frequently Asked Questions

Who is eligible for Home Care Allowance?

Eligibility for HCA is based on both financial need and the individual’s functional needs. The individual shall meet eligibility for both financial and functional requirements to be approved for an HCA payment.

To be financially eligible, the client shall:
1. Be approved for Supplemental Security Income (SSI) benefits; or,
2. Meet all eligibility criteria required for Aid to the Needy Disabled – State Only (AND-SO) program; or,
3. Have been receiving both Old Age Pension (OAP) grant payments and HCA as of December 31, 2013 and remain continuously eligible for both benefits.

A case manager will meet with the applicant to determine if they meet the functional requirements of the program.

HCA cannot be received while receiving Home and Community Based Services.

HCA is designed to serve individuals with the lowest functional abilities and the greatest need for paid care.

How do I apply?

To apply you must complete an application and meet with a member of our staff to review your application.  If you are legally or common-law married, each person has to apply separately.

There are several ways to apply. After you have applied, we will contact you for a required interview.

Electronically:

By phone:

Paper:

    • Print, complete and sign a paper application and;
      • Mail it to our office at 4400 Castleton Court, Castle Rock, CO 80109
      • Drop it off at our office Monday-Friday between 8:00am and 5:00pm or anytime using the secure drop box in front of our office
      • Fax it to 877-285-8988
      • Email it to [email protected]

What happens at redetermination?

The HCA program requires that eligibility be reviewed annually. You will be mailed a packet or notified by PEAK that it is time for you to complete your application through their site.

You must complete, sign, and return the redetermination by the date listed on the paperwork.

You can turn in your redetermination by one of the following methods:

  • Mail it to our office at 4400 Castleton Court, Castle Rock, CO 80109
  • Drop it off at our office Monday-Friday between 8:00am and 5:00pm or anytime using the secure drop box in front of our office
  • Fax it to 877-285-8988
  • Email it to [email protected]
  • Through your PEAK account

Verification of current income, resources, or other items may be required at redetermination.

You will be mailed a notice or notified to check your PEAK account for the status of the redetermination once it has been completed.