Contact Us

To Report Child Abuse or Neglect call 303-663-6270 or 1-844-CO4-KIDS (1-844-264-5437)

The Douglas County Department of Human Services is located at:

4400 Castleton Court, Castle Rock, CO 80109
OR
200 E. Highlands Ranch Parkway (inside the Highlands Ranch Senior Center), Highlands Ranch, CO, 80126 (this location only provides services and supports related to the SNAP, Medicaid, and financial assistance programs, including EBT card issuance).

Office hours: Monday through Friday, 8 a.m. to 5 p.m.
Main telephone number: 303-688-4825
State Relay: 711
Main Fax: 1-877-285-8988
Child Support Fax: 303-374-2971

Department Contacts

Ruby Richards, Director of Human Services

303-688-4825

Erin Johnson, Assistant Director Human Services

303-688-4825 ext 5329

Nicole Adams, Assistant Director of Protection Programs

303-688-4825 ext 5354

Tori Hofsheier, Civil Rights Coordinator

303-688-4825 ext 5308

Melissa Ingalls, Child Support, Child Care, and Program Integrity Manager

303-688-4825 ext 5376

Report Child Abuse or Neglect

303-663-6270 or 1-844-264-5437

Report Adult Abuse or Neglect

303-663-6270

Report Fraud

303-688-4825, option 6